KUALA LUMPUR’S NEW SYSTEM TO IMPROVE LIFT PERFORMANCE

Kuala Lumpur has implemented a system called E-Logger that allows the city's nine elevator maintenance contractors to monitor and repair problems in 412 of the 528 units serving its public-housing facilities, The Edge Markets reports. Once a complaint is received through the system, the contractor must arrive within 20 min. if there is an entrapment and 30 min. if there is another issue, or face a fine the equivalent of US$49. The city says it receives up to 1,200 complaints each year about elevators, primarily related to vandalism. E-Logger is able to keep records on faulty lifts and promises to ease the burden on the short-staffed city.